IMT Partners provides a full suite of Technical Support and Professional Services offerings designed to maximize client investment in our products and solutions. Our world-class team of technical support and industry-veteran consulting professionals will go beyond problem resolution to provide expert support to ensure our products are installed and running within the shortest amount of time – typically within hours and beginning to identify opportunities for storage spending avoidance and reduction while reducing TCO.

Technical Support
IMT Partners’ technical support engineers are holding the keys to our company success. They offer single point-of-contact for problem ownership, case management and escalation management to ensure consistent and satisfied customer experience – one customer at a time. Customers are able to reach our technical support engineers in many ways.

Call our Toll-Free Number: (866)-663-6905

Send an Email to: support@imtpartners.com

Login on our Technical Support portal (for registered customer) by clicking below.


For new customers, please contact your account representative or send an e-mail to support@imtpartners.com.  Our technical support engineers will contact you promptly with an assigned account.


Professional Services
Professional Services is the key enablers to our company success during the early years.  It is the foundation which we leveraged to listen and discover storage spending and TCO management challenges that our customers are facing, to develop solutions to solve their unique problems and then create “consultant in-a-box” products for other customers to solve similar problems. 

IMT Partners was founded by industry veterans with a combined experience of over 75 years in leading world-class Professional Service organizations. Our proven team consists of project managers, business analyst and technical architects have successfully delivered several hundred projects for Fortune 1000 and mid-size enterprises to reduce storage spending and lower TCO.

Our Profession Services team focuses on delivering our core solutions utilizing our products, industry best practices and proven methodology to solve the challenges that are facing by IT executives in reducing storage spending and IT budget. In addition, we have developed expertise in the following areas:

• Storage Infrastructure Assessment and Optimization
• Backup and Recovery and Archiving
• Server Virtualization and Consolidation
• File Virtualization